Student Complaints
The Washington Student Achievement Council (WSAC) has the authority to investigate student complaints against specific schools. WSAC does not have investigation authority over every school and may not be able to investigate every complaint.
- Students using funds administered by the U.S. Department of Veterans Affairs may send a complaint directly to the VA.
- For information on student loans, visit the Student Loan Advocate webpage. To ask a question or file a complaint about your loans, use the Washington State Student Complaint Portal below.
- For issues related to discrimination, contact the Washington State Human Rights Commission.
- For complaints against a K-12 school, please contact the Office of Superintendent of Public Instruction (OSPI).
- If you’re thinking about suicide, are worried about a friend or loved one, or would like emotional support, please contact the free and confidential 24/7 National Suicide Prevention Lifeline at 1-800-273-8255.
Before submitting a complaint form, please note the following:
- The complaint must be within WSAC's jurisdiction. A student must also provide proof of completing the school's complaint process - including any provisions for appeals.
- WSAC cannot investigate complaints regarding grades, disciplinary actions, or conduct unless a student can prove that the school has not followed published procedures or policies.
- WSAC will not accept anonymous complaints or complaints that are currently in litigation.
Please note that copies of complaints may be made available to the school involved and to other federal, state, or private agencies. Copies will also be made available to members of the public upon request, with personally identifiable information removed.
Start the process.
A staff member will contact the student after receiving a complaint info form.