The Washington Student Achievement Council (WSAC) has the authority to investigate student complaints against specific schools. WSAC does not have complaint investigation authority over all schools and may not be able to investigate all student complaints.
- Students using funds administered by the U.S. Department of Veterans Affairs may send a complaint directly to the VA.
- For issues related to federal student loans, contact the U.S. Department of Education.
- For issues related to discrimination, contact the Washington State Human Rights Commission.
Before submitting a complaint form, please note the following:
- Students must complete the school's complaint process before submitting a complaint to WSAC.
- If a complaint is within WSAC's jurisdiction, a student will be required to provide documentation that he/she has completed the school's complaint process - including any provisions for appeals.
- WSAC cannot investigate complaints regarding grades, disciplinary actions, or conduct unless a student can provide evidence that the school has not followed published procedures or policies.
- WSAC will not accept anonymous complaints or complaints that are currently in litigation.
Be advised that copies of complaints will be made available to the school involved and may be made available to other federal, state, or private agencies, and—upon request—to members of the public.
A staff member will contact the student once a complaint info form is received.